Reception and enquiries

Treatment Room

Treatment Room

Lets see what we can do…

Get immediate help with minor illnesses and injuries:

Pharmacists can also advise on minor illnesses and injuries:

Certain services are also available at the walk-in centre:

Reading Walk-in Health Centre
Broad Street Mall, 1st Floor, 103-105 Broad Street Mall, Reading RG1 7QA
0118 902 8300
You do not need an appointment to attend and it is open 8am – 8pm everyday.

Alternatively you can visit your nearest Minor Injury Unit:

Bracknell Urgent Care Centre
Royal Berkshire Bracknell Healthspace, London Road, Bracknell, RG12 9BG
01344 55 11 00
You do not need an appointment to attend and it is open 8am – 8pm everyday.
Bracknell UCC only deal with minor injuries and not common or minor illnesses.

 

If you wish to get advice or see a Nurse or Doctor, please visit our Consulting Room.

Consulting room

Consulting room

How can we help you?

For Forms, Medicals, Test results and Certificates please visit Reception

For Health reviews, including Asthma reviews and Smoking cessation please visit our Long Term Conditions room.

Speak to someone now – Call NHS 111.

Call 111

Call 111 at any time, 24 hours a day. You will speak to NHS professional staff who will help guide you on any medical issue.
Calls are free from landlines and mobiles. 111
Get fast help from a Pharmacist with minor cuts, sprains, aches, colds, headaches, rashes, cystitis etc.

Visit a Pharmacist

  • No appointment necessary
  • Many pharmacists have a confidential area
  • Open till late and at weekends
See a Nurse about vaccinations, sexual health, contraception, blood pressure, etc.

Get medical advice and treatment from a Doctor.

Contact a Doctor

Book a telephone or face to face consultation on the phone0118 978 4566

COVID-19 Support Room

COVID-19 Support Room

How can we help you?

If you think you might have coronavirus or you’ve been in close contact with someone who has it visit NHS 111 online coronavirus service for advice.

Well-being while staying at home

Taking care of your mind as well as your body is really important while staying at home because of coronavirus (COVID-19).

Visit NHS Every Mind Matters for advice, practice advice and support groups.

If you cannot wait to see a doctor and feel unable to cope or keep yourself safe, it’s important to get support.

Get urgent support now.

Keeping Active

To stay fit and healthy whilst at home, try the NHS Home workout videos.

Videos to Support Colleagues and Patients

PHE have developed the following videos to encourage people with SMI to have the Covid Vaccination.

The videos have been developed by Public Health England in collaboration with Equally Well UK and NHS England, including GP professionals and Expert by Experience. They provide useful information for people with SMI to know what to expect from the vaccination process and how to prepare before their appointments. They also provide information for primary care professionals to better support people with SMI in their areas.

Equally Well UK have also produced a guide for people with a diagnosis of severe mental illness to support them with their vaccination, which can be found via their website.

Advice for patients with pre-existing conditions

Further Information

Advice for Vulnerable Patients

Wellbeing Centre

Wellbeing Centre

Lets see what we can do…

Carers

Carers Hub

The Wokingham outreach carers service can offer:

  • Information, advice and guidance
  • Signposting to other organisations
  • Short break accommodation
  • Access to Carers support groups
  • Free health and well-being memberships
  • Access to Carers breaks
  • Free training and caring support
  • Carers Smart’ benefits and discounts
  • Carers grants
  • Peer support

Find out more

Carers Hub Contact

Janine Oakley
Outreach Worker – Wokingham

01183247333

www.tuvida.org/www.wokinghamoutreachcarersservice.org.uk

Child Health

Berkshire Child Health app

Get tips on how to manage common ailments, such as coughs, sore throats and teething and advice on when and where to seek help from a healthcare professional.

Download for Apple

Download for Android

The Local Offer

The Local Offer gives children and young people with special educational needs or disabilities and their families information about what support is available in the local area.

Visit the website

Slapped Cheek Syndrome

Slapped cheek syndrome is a viral infection that’s most common in children, It usually causes a bright red rash to develop on the cheeks. Find out more

Fever in Children

A fever is a high temperature. As a general rule, in children, a temperature of over 37.5C (99.5F) is a fever. Find out more

Chicken Pox

Chickenpox is a mild and common childhood illness that most children catch at some point. Find out more

Hand Foot and Mouth Disease

Hand, foot and mouth disease is a viral infection that can affect young children. Find out more

Headlice

Head lice are tiny insects that live in human hair. They’re particularly common in children. Find out more

Further information

From warts and measles to chickenpox and tonsillitis, find out how to recognise some of the most common childhood conditions NHS – Childhood Illness

Depression, Stress and Anxiety

BEAT

National charity for eating disorders and support

Telephone: 0845 634 1414 (over 25’s)
0845 634 7650 (under 25’s)

Text message support: 07786 201 820

Berkshire Healthcare

Discuss your mental health issues with someone locally.

Telephone: 01344 823333

Berkshire Talking Therapies

Problems such as anxiety, depression, stress and phobias are very common. Talking Therapies is a friendly and approachable service which helps people with these problems.

Telephone: 0300 365 2000

Website: www.talkingtherapies.berkshire.nhs.uk

Email: talkingtherapies@berkshire.nhs.uk

British Pregnancy Advisory Service

If you discover that you have a pregnancy that you feel you are unable to continue with, BPAS will be here to support you to make a decision that is right for you.

Telephone: 03457 30 40 30

Website: www.bpas.org

East-West-Kids-Connect

East-West Kids-Connect was setup in 1995 by founder Mike Sarson to benefit the mental health and well-being of children, young people, and families through training in meditation and mindfulness techniques.

Website: www.eastwestkidsconnect.org.uk

Emotional Wellbeing Berkshire

Your guide to local mental health services.

Website: www.emotionalwellbeingwestberkshire.co.uk

Heads Together

Heads Together is a mental health initiative spearheaded by The Duke and Duchess of Cambridge and The Duke of Sussex, Prince Harry, which combines a campaign to tackle stigma and change the conversation on mental health with fundraising for a series of innovative new mental health services.

Website: www.headstogether.org.uk

National Centre for Eating Disorders

Treatment and carer support.

Telephone: 0845 838 2040

Website: www.eating-disorders.org.uk

Recovery in Mind

Learn how to improve your mental health with their free courses.

Available to adults aged 18 or over living in West Berkshire.

For more information, please visit www.recoveryinmind.org.

No GP referral needed.

Stress Less Workshops

Run by Talking Therapies Berkshire, the NEW Stress Less workshops will help your patients to understand stress, how it can affect them and learn techniques to help them manage their stress effectively.

Dates and locations of workshops

Website: www.talkingtherapies.berkshire.nhs.uk

The Little Blue Book of Sunshine

Life can be tough. If school is pants, you’re trying to figure out who you are and parents are stressing you out… then why wouldn’t you feel down on the world? But that’s rubbish if it means you feel bad about yourself, lose confidence or can’t bounce back. The Little Blue Book Of Sunshine explains some of the things you can do right now to feel better, or who to turn to if things feel too much

Website: www.thelittlebluebookofsunshine

Young Minds

We’re leading the fight for a future where all young minds are supported and empowered, whatever the challenges. We’re here to make sure they get the best possible mental health support and have the resilience to overcome life’s difficulties.

Parents Helpline: 0808 802 5544

Website: youngminds.org.uk

Breathing Space Service (mental health crisis offering short term crisis support)

The Berkshire West Breathing Space service is a safe, welcoming and supportive space for anybody aged over 18 experiencing emotional distress and struggling to cope. Whatever the reason for you feeling distressed or in crisis – they’re there to help you.

Freephone: 0800 002 9091

Website: www.together-uk.org/projects/berkshire-west-breathing-space

Email: breathing-space@together-uk.org

Self-referral Form: www.together-uk.org/berkshire-west-breathing-space-referral

If you are signposting somebody to the service, please ensure you tell them the times of operation (5pm-11pm, Friday to Monday).

Kooth

Free anonymous online chat for young people to discuss your mental health issues.

Website: kooth.com

No5

No5 offers confidential listening to support children and young people, and those around them, through its free counselling service for those aged 10 to 25 in the Reading area.

Telephone: 0118 901 5668

Text: 07984 357551

Facebook: no5youngpeople

Website: no5.org.uk

Email: info@no5.org.uk

Time to Talk (West Berkshire)

Time to Talk (West Berkshire) provides free confidential counselling services to young people in need aged 11 to 25.

Telephone: 01635 760331

Website: t2twb.org

Email: office@t2twb.org

Rethink

Help, information and support for all those affected by mental illness. Find out more

BEAT Eating Disorders

BEAT Eating Disorders is a champion, guide and friend to anyone affected by eating disorders, giving individuals experiencing an eating disorder and their loved ones a place where they feel listened to, supported and empowered.

Helpline: 0808 801 0677

Youthline: 0808 801 0711 (for under 25s)

Facebook: beat.eating.disorders

Twitter: @beated

Website: www.beateatingdisorders.org.uk

Sport in Mind

Sport in Mind® is the independent Berkshire mental health sports charity formed in Reading in 2011 to use sport and physical activity to help aid the recovery of people experiencing mental health problems and encourage individuals to move their lives forward in a positive direction.

Telephone or Text: 07341 267740

Website: sportinmind.org

Email: info@sportinmind.org

Berkshire Children, Young Peoples and Families Services

Providing care and support to children, young people and their families, Berkshire Children, Young Peoples and Families Services offers specialist children’s services, mental health and therapy.

Telephone: 0300 365 1234

Website: cypf.berkshirehealthcare.nhs.uk

CALM

The Campaign Against Living Miserably (CALM) is an award-winning charity dedicated to preventing male suicide, the single biggest killer of men under the age of 45 in the UK.

Telephone: 0800 58 58 58

Facebook: theCALMzone

Twitter: @theCALMzone

Website: www.thecalmzone.net

Samaritans

If something is troubling you, call Samaritans free, 24 hours a day 365 days a year.116 123 Find out more

Emotional Health Academy

Helping children, young people and families find support for emotional well-being earlier, faster and more easily within West Berkshire.

Telephone: 01635 519018

Website: info.westberks.gov.uk

Email: emotional.health.triage@westberks.gov.uk

MindEd UK

MindEd is a free educational resource on children and young people’s mental health for all adults.

Twitter: @MindEdUK

Website: www.minded.org.uk

SANE

SANE provides emotional support and information to anyone affected by mental illness, including families, friends and carers.

Helpline: 0300 304 7000

Facebook: charitySANE

Twitter: @CharitySANE

Website: www.sane.org.uk

Mind

Information and Support for all mental health issues. Mind Infoline 0300 123 3393 Find out more

Mental Health Crisis Service

The team will try to prevent you being admitted to a mental health ward by providing you with intensive support if you have a mental health crisis in your own home.

Find out more

Talking Therapies

Talking Therapies is a friendly and approachable service that helps people with these problems.

They are here to help adults aged 17+ living in Berkshire and we have a team of advisors and therapists who can help you to overcome life’s difficulties and problems and manage them better.

Refer yourself now

Further information

For more information about mental health, ways to cope with it and more visit

NHS – Mental Health

One You – Feeling Stressed?

Dementia

Dementia Care Advisory Service

This service provides advice and support to people diagnosed with dementia, their carers, families and friends.

For ages 65 and over

michelle.gilbert@wokingham.gov.uk

0118 949 5101

Find out more

For ages 65 and under

gill.stokes@wokingham.gov.uk

07919 396 355

Find out more

Drugs and Alcohol

Mindful Alcohol Project

Are you worried that you are drinking too much?

The Mindful Alcohol Project is a free six-session online programme for West Berkshire residents who want to explore their relationship with alcohol and develop healthy habits that promote safe and happy lives.

Website: www.cranstoun.org/mindfulalcohol

SMART

Drug and Alcohol Recovery Service based in the centre of Wokingham.

Visit the website

One You Drinks Tracker - Mobile App

Drinking a bit too much can sneak up on you. Our free drinks tracker app makes it easy to keep an eye on the booze and take control with daily tips and feedback.

Download on the Apple App Store

Download on the Android App Store

Talk to Frank

If you have a problem with drugs Talk to Frank for friendly, confidential drugs advice.0300 123 6600 Talk online

Drinkline

If you’re worried about your own or someone else’s drinking, you can call this free helpline, in complete confidence.0300 123 1110

Further information

For more information about the benefits of drinking less, top tips and more visit NHS – Drinking and Alcohol
Alternatively, for more information on how drug misuse can be harmful to your health visit NHS – The Effects of Drugs

Exercise

Free Health Walks

If you prefer being outdoors, why not take part in one of the many free health walks that are held throughout Berkshire?

Find a walk near you

One You Couch to 5K - Mobile App

The Couch to 5K app has been designed to get you off the couch and running in just 9 weeks. Grab your trainers, download the app and follow the step-by-step instructions.

Download on the Apple App Store

Download on the Android App Store

Further information

For more information about the benefits of exercise, quick workouts and more visit

NHS – Health and fitness

Maternity

Antenatal Clinic

Congratulations on your pregnancy. The first step in your journey is for you to arrange your ‘booking appointment’ with your Community Midwife.

Please call The Royal Berkshire Hospital Maternity Appointments Line – 0118 322 8964/Option 1 (lines open Monday – Friday, 8am-6pm).

This will take you through to a dedicated appointment clerk who will book your appointment for you.

Planning your Pregnancy

If you’re planning on getting pregnant, you can improve your chances of conceiving and having a successful pregnancy. Follow these steps

Postnatal Clinic

Postnatal checks are done 6 to 8 weeks after delivery and are performed at the same time as your baby’s 6 week check. These will be carried out by your doctor and need to be booked in advance.

BabyCentre

Get advice, up-to-date information and parent-to-parent support.

Visit the website

NCT

First 1000 days new parent support. Get accurate, impartial information so that you can decide what’s best for your family.

Visit the website

Further information

Whatever you want to know about getting pregnant, being pregnant or caring for your new baby, you should find it here – NHS – Your Pregnancy & Baby Guide

Self-Care

Coronavirus (Covid-19)

If you have a cough, fever or shortness of breath and have travelled from an at risk area or been in contact with anyone with Coronavirus, please visit NHS 111 online, self isolate and DO NOT come into the surgery.

For more information, please visit NHS/Coronavirus

Sexual Health

Sexual Health Drop In Clinic

Sexual Health Screening for people of all ages (including emergency contraception) and contraception services for women 25 years and under.

No appointment needed!

Monday – Friday 7.00am-7.00pm

Florey Unit, 21a Craven Road, Reading, RG1 5LE

0118 3227202

Contraception

Our doctors and nurses are able to offer confidential contraceptive advice.

For information about different types of contraception

Combined Oral Contraceptive Pill

Intrauterine Device (The Coil)

Progestogen Only Pill

Emergency Contraception

Vasectomy

Contraceptive Injection

Implanon® – The Contraceptive Implant

Condom (Sheath)

Intrauterine System

Family Planning Association

They are a sexual health charity. They give straightforward information and support on sexual health, sex and relationships to everyone in the UK. Find out more

Brook

Brook provides free and confidential sexual health and wellbeing services for nearly 250,000 young people UK-wide, each year. Get advice now

Sexual Health Help Line

The Family Planning Association Sexual health help line can give you confidential information and advice 0845 122 8690

Further information

For more information about Sexual Health topics including a contraception guide visit NHS – Sexual Health

Special Educational Needs and Disabilities

West Berkshire Directory

Your one-stop shop for help and support in West Berkshire.

Website: www.directory.westberks.gov.uk

Local Offer

Our Local Offer for 0 – 25 year olds with additional needs

Website: www.wokingham.gov.uk

SEND - Local Offer

We support children and young people (up to the age of 25) who have special educational needs or disabilities (SEND). We provide advice, information and can carry out specialist assessments and give ongoing support where necessary.

Telephone: 0118 937 3641

Website: www.reading.gov.uk

Stop Smoking

Smoke Free Life Berkshire

Smokefreelife Berkshire is a free service from Solutions 4 Health serving Bracknell, Reading, Slough, Windsor and Maidenhead, West Berkshire & Wokingham and we offer support that works!

They offer free, weekly 1:1 or group sessions over 12 weeks, as well as a weekly supply of Nicotine Replacement Therapy.

0800 622 6360

Visit the website

info@smokefreelifeberkshire.co.uk

Get Support Now

Choose from an app, Quit Kit, email, SMS and face-to-face guidance. Sign up now

Get a Plan

Everyone has a different reason for quitting, get a personalised Quit Smoking Plan. Get a plan now

Further information

For more information about the benefits of stopping smoking, top tips and more visit

NHS – Stop Smoking

One You – Thinking of quitting?

Weight Management

Eat 4 Health

Eat 4 Health is a FREE weight management programme to support people to lose weight and more importantly keep it off, helping them to achieve their goals.

Courses are delivered in group settings and are open to anyone 16 years and above who has a body mass index (BMI) over 25.

Find out more
Join a course

Weight Watchers

Meetings, Online or a little bit of both. We’ve got options and support, whatever your lifestyle. Find out more

Want to get more active

Get help and advice from NHS including 10 Minute workouts, 12 week fitness plan, running & cycling for beginners and much more. Get help now

Slimming World

You’ll find delicious recipe and menu ideas at your local group, along with all the help you need to get started and reach your target weight. Find out more

Get started on the nhs 12 Week Weight Loss Plan

The plan is designed to help you lose weight and keep it off. Get started now

Am I a Healthy Weight

Calculation your BMI using this NHS Tools

Further information

For more information about the benefits of losing weight, top tips and more visit

NHS – Weight Loss

One You – How healthy is your food?

One You – How much have you moved today?

Health Review and Assessment Clinic

Health Review and Assessment Clinic

Here we can help you monitor your condition

More than one condition?

Prescriptions and medicines centre

Administration office

Administration office

How can we help you?